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Firmli stands out as a purpose-built technology platform that enables student recruitment, admissions, and consultancy firms to launch their own branded technology platform and mobile applications, eliminating the need for substantial development investments. Developed by industry experts with over two decades of experience, Firmli is a unique solution that meticulously addresses the smallest details and requirements of companies operating in this sector. It encompasses a comprehensive suite of purpose-built CRM and ERP modules, covering leads, marketing, admissions, teams, finance, university agreements, community, ambassadors, mentors, multi-office and subagent management, webinars, and more.
Firmli is not just a technological tool for your internal teams, students, and clients; it also provides companies with access to over 1000 university agreements from more than 30 countries for student recruitment. Additionally, your branded technology platform includes built-in accommodation, banking services, education loans, and other ancillary services, making your brand a one-stop solution for student needs.
Unlike other generic software in the industry, Our technology platform is a niche in the industry, continually evolving. Several AI-enabled services like Firmli AI Advisor are under development and are to be made available to all clients.
Our primary focus revolves around technological advancement with students at the center. We firmly believe that access to technology and opportunities for growth should not be restricted solely to well-funded companies. Our vision is to elevate the standards of one of the largest yet low-tech industries by providing a purpose-built advanced technology platform accessible to all stakeholders. This initiative aims not only to support them in their growth but also to facilitate scalability.
Firmli goes beyond being just a CRM; it constitutes a comprehensive suite of purpose-built CRM and ERP features specifically designed for student recruitment and admissions. Unlike other software in the market, Firmli offers a unique solution that integrates leads management, marketing, admissions, finance, subagents, multi-office management, employee targets and incentives, and much more. Existing software options are typically limited to specific functionalities such as leads management or accounting, while Firmli stands out as the only solution that provides a suite encompassing all these essential aspects and beyond.
Yes, Firmli platform is highly customizable to accommodate varying business needs and sizes. Whether you're a small agency or a large institution, our platform can be tailored to fit your specific requirements.
Our platform stands out for its versatility, scalability, and user-friendly interface. We offer a customizable solution that caters to the specific needs of student recruitment businesses, empowering them with modern digital customer experiences and automation tools.
We stay updated with international regulations and compliance standards relevant to student recruitment. Our platform is designed to support compliance with various regulations, ensuring that businesses can operate ethically and legally in different markets.
Yes, we are committed to continuous improvement and innovation. We regularly release updates and enhancements to our platform based on user feedback and industry trends, ensuring that our customers always have access to the latest features and technologies.
Investing in Firmli, that is, having your own technology platform, is unquestionably worthwhile, given the substantial return on investment (ROI) it offers. The advantages of embracing technology extend far beyond its initial acquisition cost, providing a fraction of the investment compared to the remarkable value it brings to your brand and business.
The true value of possessing your own technology platform lies in its transformative impact on sales, admissions, and expansion beyond your region. Centralizing lead management, streamlining communication, and offering valuable insights into the entire admissions journey, it significantly enhances the efficiency and effectiveness of the admissions team. This optimization translates into time savings and directly contributes to increased enrollment numbers.
Furthermore, the streamlined and automated processes facilitated by our technology minimize the likelihood of errors, ensuring that every potential student is diligently attended to. This attention to detail and accuracy directly contributes to a positive reputation for your brand, fostering trust among prospective students, their families, and partner universities.
The value of having your own technology platform goes beyond the monetary investment. It's an investment in efficiency, reputation, and sustained growth, making it a crucial tool for your business's expansion and scalability.
You may opt to have your own branded mobile apps for your staff (sales, marketing, admission), students, ambassadors, mentors, your subagent admin and staff members.
We provide comprehensive support and training to ensure a smooth onboarding process for new users. This includes guided setup sessions, tutorials, documentation, and ongoing assistance from our dedicated support team.
In addition to all the features of a generic lead management tool, like lead verification, lead score, lead duplication etc. available in the market, our specialized lead management tool is specifically designed and developed for the student recruitment industry, addressing its unique needs. Leads can originate from various sources, such as social media campaigns, webinars, admission fairs, manual collection, referrals, and more. Furthermore, these leads may pertain to diverse services like admission, education loans, accommodation, and various other categories.
The intelligently designed lead management module efficiently nurtures leads throughout the process. The system centralizes all leads in one location and automatically assigns them to your sales/call center executive based on predefined rules. For instance, if you have call center executives proficient in Nigerian languages to handle leads from Nigeria, the system automatically allocates those leads to them. The system's flexibility allows you to define rules for lead allocation based on service category, student source, destination, language, and specific institutions, significantly boosting conversion rates. Beyond allocation, it also gauges each employee's Key Performance Indicators (KPIs), including total touchpoints and conversions, facilitating the design of incentive policies within the system itself. The system continuously measures performance, automatically calculates incentives, and provides other key indicators.
Regularly generated individual reports offer insights into the lead management process. Our lead management tool empowers companies to efficiently acquire, convert leads, and expand their business globally.
Sales and call center teams have immediate access to firsthand information about universities, programs, eligibility, intakes, and more through their dashboard, ensuring they can guide students with up-to-date and authentic information. The in-platform and in-app audio/video feature eliminates gaps and delays, promoting better and quicker conversions.
These are just a few of the many features offered by our lead management module. For more details, schedule a demo.
In-app audio/video call
In-built click to call
1-1 video counselling
Auto push notification
WhatsApp auto chatbot
Firmli’s admission module is the most advanced and purpose-built module to offers a comprehensive set of features that enhance the efficiency and effectiveness of the admission process. It automates various tasks, provides seamless communication tools, and ensures data security, ultimately improving the overall experience for both administrators and applicants.
Firmli’s Application management module encompasses the following key features:
- Advanced program listing with several filters to easy shortlist and compare courses
- Online Application Process: Facilitates convenient online application submissions.
- Document Verification and Management: Automates document verification and provides a centralized repository for all admission- related documents.
- Communication Tools: Equips administrators with tools like in-bilt communication, in app audio/video calling and much more for seamless interaction with applicants and parents.
- Application Status Tracking: Allows real-time tracking of application status.
Firmli AI Advisor (under development, secheduled to launch in Q1 2025) will reduce the counselling and will suggest study option in seconds based the student profile and interests.
Firmli’s automation capabilities enable institutions to efficiently manage a high volume of applications from diverse geographic locations. This scalability facilitates global outreach and enables institutions to grow beyond borders by effectively managing international admissions.
Real-time tracking of applications allows administrators to monitor the progress of each application at every stage of the admission process. This feature provides transparency and enables timely interventions if required.
Firmli’s document management feature allows for the secure storage, organization, and retrieval of application documents. It ensures that all relevant materials are systematically managed, reducing the risk of errors and misplacement.
Sharing documents on the platform or through the mobile application is effortlessly simple at any time. All documents collected are automatically saved in the student's profile, allowing for their convenient reuse across multiple applications.
Firmli’s system is designed to handle high volumes of applications efficiently. Its user-friendly interface and automation capabilities ensure that processing thousands of applications in a day is manageable, allowing for streamlined and organized management of a large influx of applications. It includes features such as automatic counselor assignment, task management, real-time notifications, and various tools aimed at reducing application processing time.
Firmli’s multi-channel communication allows counsellors to engage with applicants through various mediums such as:
In-app audio/video call,
In-built conversation module,
Auto email,SMS, andChat interfaces.
This ensures effective and personalized communication, catering to the diverse preferences of applicants.
In the student recruitment industry, managing invoicing and finances poses significant challenges. However, we have a purpose-built, comprehensive, and advanced finance module that automates the entire invoicing process for both incoming and outgoing transactions. This module boasts a plethora of features that streamline accounting and finance operations:
Invoice due date notifications and reminders
Automatic generation of invoices to universities
Support for multi-currency invoices
Automated updates for currency exchange rates
Automatic payment notifications to subagents and referrals
Automated commission calculations
Subagent wallet solution
Integration of payment gateways for application fees
Cash flow forecasting and detailed reports
These are just few of many features. For details schedule a demo.
Is it possible to integrate the current accounting solution?
Yes, our finance module can be integrated with most of the known accounting solutions, providing seamless connectivity and enhancing overall Financial management.
Yes, the finance module includes cash flow forecasting capabilities, allowing for better financial planning and decision-making based on detailed reports and insights.
It provides automatic payment notifications & reminders to subagents, university partners and referrals, enhancing transparency and efficiency in the invoicing and payment processes.
Yes, the finance module automates the generation of invoices to universities, streamlining the invoicing process and reducing manual workload for administrative staff.
It offers automated updates for currency exchange rates, ensuring accurate invoicing and financial transactions across different currencies.
Our purpose-built advanced module is designed to efficiently manage all university agreements. The commission method and amount can vary based on the institute, destination, etc. For example, some universities pay commissions in a single installment, while others may pay in 2 or multiple installments. Additionally, some pay a fixed amount, while others offer a percentage of the tuition fee. There are also incentive triggers beyond set targets, among other variations.
Our university/inventory module takes care of all aspects.
Automates commission calculations based on predefined rules as per the university agreement.
Agreement renewal notifications,
Up-to-date information on open/close intakes,
Bulk updates on programs, eligibility requirements, and more.
Auto notifications for incentives related to ladder commission contracts.
Yes, the system allows for automated reminders for contract renewal dates, reducing the risk of overlooked renewals and ensuring the seamless continuity of university partnerships and services.
Contract Performance Tracking involves analyzing the performance of university contracts against a predefined minimum number of students to be admitted at the university to maintain the contract. It enables informed decision-making and optimization of contract terms for improved operational efficiency.
Yes, the system allows for automated notifications regarding the status of intakes, keeping students, faculty, and relevant personnel informed about open and closed intake periods.
Yes, the system offers reporting capabilities to analyze intake trends and performance, providing valuable insights for strategic planning and resource allocation based on historical data and patterns.
Our purpose-built advanced module is designed to efficiently manage all university agreements. The commission method and amount can vary based on the institute, destination, etc. For example, some universities pay commissions in a single installment, while others may pay in 2 or multiple installments. Additionally, some pay a fixed amount, while others offer a percentage of the tuition fee. There are also incentive triggers beyond set targets, among other variations.
Our university/inventory module takes care of all aspects.
Automates commission calculations based on predefined rules as per the university agreement.
Agreement renewal notifications, Up-to-date information on open/close intakes,
Bulk updates on programs, eligibility requirements, and more.
Auto notifications for incentives related to ladder commission contracts.
Yes, the system allows for automated reminders for contract renewal dates, reducing the risk of overlooked renewals and ensuring the seamless continuity of university partnerships and services.
Contract Performance Tracking involves analyzing the performance of university contracts against a predefined minimum number of students to be admitted at the university to maintain the contract. It enables informed decision-making and optimization of contract terms for improved operational efficiency.
Yes, the system allows for automated notifications regarding the status of intakes, keeping students, faculty, and relevant personnel informed about open and closed intake periods.
Yes, the system offers reporting capabilities to analyze intake trends and performance, providing valuable insights for strategic planning and resource allocation based on historical data and patterns.
A pioneering solution in the industry, Firmli empowers clients to establish and expand their B2B business beyond borders. While many companies have been assisting students for the past 2-3 decades using traditional methods, their growth is often constrained by a lack of capital and a technology-centric approach.
Firmli offers a comprehensive solution, providing clients with a full stack to build and operate their own technology platform for B2B business. This includes processes such as onboarding, compliance checks, subagent training, application processing, commission management, and more.
Certainly, sub agents have the capability to create multiple branches, assign staff, and the subagent admin can assess the performance of each branch, among other functionalities.
Absolutely, you can integrate Firmli inventory seamlessly into your own inventory and recruit students to 30+ countries.
Yes, your company branded mobile applications are available for both subagent admin and staff members.
We use key performance indicators (KPIs), performance reports, and analytics to monitor the performance of sub-agents and provide constructive feedback for improvement.
We have a robust system in place to track commissions and bonuses earned by sub-agents, providing transparent and accurate compensation for their efforts.
Yes, our system includes an auto invoice generation feature to streamline the invoicing process for agents, ensuring accuracy and efficiency.
You can regularly update sub-agents about upcoming events and promotions through email notifications, the mobile application, and our online portal.
Yes, you can conduct training sessions and provide marketing materials to equip sub-agents with the knowledge and tools necessary to promote and capitalize on partnered institutions.
Effectively manage and coordinate activities and enrollments across various branches or locations, ensuring uniformity, teamwork, and the optimal allocation of resources.
Key Feature:
Create unlimited branches
Assign staff to separately manage each branch
Stay insightful with dedicated branch reports & analytics
Branch & Team Performance Dashboards
Centralised multi-branch communication
Role-based access control
Task assignment & analytics reports
You can create unlimited branches and assign staffs at different level like branch manager, counsellor etc. to each branch.
You can create unlimited branches within the multi-branch module, allowing for scalable expansion and management of diverse branch networks. The system provides the flexibility to establish and manage an unlimited number of branches, accommodating the needs of organizations with expansive branch networks or those planning future expansion.
The multi-branch module allows you to assign dedicated staff members to manage each branch independently, ensuring efficient oversight and operations at the local level. You can designate specific roles such as branch managers, counselors, or administrative staff to oversee operations at each branch, fostering autonomy and accountability while maintaining centralized control.
The module provides dedicated branch reports and analytics, allowing you to gain insightful metrics and performance indicators specific to each branch. By accessing branch-specific reports and analytics, you can evaluate the operational, financial, and enrollment performance of each branch, facilitating informed decision-making and targeted interventions.
Role-based access control features are integrated to enable control over user permissions and data access based on predefined roles and responsibilities. It allows you to define distinct access levels for different user roles, ensuring that staff members have appropriate access to relevant information and functionalities based on their responsibilities within the organization.
Yes, it facilitates task assignment and provides analytics reports to monitor task progress and performance across branches. Also, you can assign tasks, track their status, and analyze task-related metrics through the module, promoting accountability, transparency, and efficient task management across the organization's branch network.
It facilitates the allocation of resources and support based on the unique needs and performance of each branch, optimizing efficiency and effectiveness. You can tailor resource allocation to address specific challenges and capitalize on opportunities at individual branches, promoting operational efficiency and the achievement of branch-specific goals.
This feature consolidates reporting and analytics across branches, providing holistic insights into operational, financial, and enrollment metrics. By aggregating data from multiple branches, it enables organizations to generate comprehensive reports and analytics, fostering a unified understanding of performance and facilitating strategic planning and improvement initiatives.
In addition to offering a technology platform, we have inbuilt services for you to grow your revenue. Gain access to all Firmli partnerships without having to secure and maintain agreements with them individually.
Gain access to an extensive inbuilt program inventory from 1000+ universities, complementing your existing university partnerships.
Stay informed with the latest details on institutions, destinations, and entry requirements.
Explore integrated accommodation listings for the UK, USA, Australia, Canada, and Europe.
Access up-to-date information and opportunities related to scholarships.
Facilitate education loans for your students through Firmli's financial partners.
Earn commissions on various services, including banking services such as GIC accounts, block accounts, student bank accounts, SIM cards, international money transfers, and more.
Yes, all the features are available for free and integrated into the platform.
In Firmli's built-in program inventory, there are offerings from 1000+ universities/colleges spanning across the USA, UK, Canada, Australia, and Europe.
Yes, you can earn up to 100% commission by facilitating student placements through the Firmli program inventory.
Our inventory is consistently expanding to alleviate the burden on our clients in securing university partnership agreements.
Yes, your dashboard will feature all training material and the latest information. Firmli conducts regular free destination training webinars. Additionally, clients have the option to schedule paid one-on-one training sessions if required.